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Cookie Policy
Last updated: September 21, 2025
1. CONSENT

By accepting our use of cookies—other than strictly necessary cookies—you consent to Pitex’s use of cookies as described under “Types of Cookies and How We Use Them” below. This consent is obtained in compliance with the VARA Rulebook – Part II: Personal Data Protection, the Dubai Data Protection Law No. 5 of 2020, the Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and the General Data Protection Regulation (GDPR) (where applicable).

You may change or withdraw your cookie consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal. See the section “How You Can Change Your Cookie Settings, Including Opting Out” below for instructions on managing your cookie preferences.

2. WHAT IS A COOKIE

A cookie is a small text file or piece of data that a website stores on your device when you visit it, which is then read by the website upon your subsequent visits. The information stored may include, but is not limited to, pages or content viewed, language preferences, time and duration of each visit, and other browsing preferences.

For the purposes of the VARA Rulebook – Part II: Personal Data Protection, the Dubai Data Protection Law No. 5 of 2020, and the Federal Decree-Law No. 45 of 2021 (PDPL), cookies may constitute Personal Data where they identify or can be used to identify you. In such cases, the collection and processing of cookie data will be handled in accordance with applicable data protection and privacy regulations, and with your consent where required.

3. WHY DO WE USE COOKIES?

Cookies are used in various ways to enhance your experience on the Pitex Website and platform. In line with the VARA Rulebook – Part II: Personal Data Protection, the Dubai Data Protection Law No. 5 of 2020, and the Federal Decree-Law No. 45 of 2021 (PDPL), we ensure that any processing of cookie data complies with applicable privacy and security requirements.

We use cookies for the following purposes:

3.1. Ensuring Website Functionality

To enable core features of the Website and ensure that our platform operates securely and efficiently. These cookies are classified as strictly necessary and do not require your consent.

3.2. Statistical Analysis

To prepare anonymized statistical reports on how visitors navigate the Website, including analyzing user interactions, navigation patterns, and performance metrics. The data collected by these cookies is processed anonymously and is not used to identify individual users.

4. TYPES OF COOKIES AND HOW WE USE THEM

Pitex uses the following types of cookies, in compliance with the VARA Rulebook – Part II: Personal Data Protection, the Dubai Data Protection Law No. 5 of 2020, the Federal Decree-Law No. 45 of 2021 (PDPL), and, where applicable, the General Data Protection Regulation (GDPR).

4.1. Strictly Necessary Cookies

These cookies are essential for the proper functioning of the Website and platform. They enable core functionalities such as security, network management, and accessibility. These cookies cannot be switched off in our systems and do not store any personally identifiable information.

Note: If you configure your browser to block these cookies, certain features and services of Pitex will not function properly.

4.2. Analytics Cookies

These cookies collect and report anonymized information on how visitors interact with our Website and platform. The data is aggregated to help us understand user navigation patterns, identify areas for improvement, and optimize performance. Analytics cookies are only used with your consent, in accordance with VARA’s consent requirements and GDPR Article 6(1)(a).

4.3. Other Third-Party Cookies

These cookies are set by external service providers integrated into the Pitex platform. They may be used for purposes such as:

  • Estimating user bandwidth to optimize content delivery,
  • Tracking and storing location data (where legally permitted),
  • Recording and analyzing user interactions to improve service delivery.

All third-party cookies are subject to contractual and technical safeguards, in line with VARA’s Third-Party Risk Management provisions and applicable cross-border data transfer restrictions.

5. COMMONLY USED COOKIES AND THEIR PURPOSE

Below is a list of cookies commonly used on the Pitex Website and their purposes. All cookies are processed in compliance with the VARA Rulebook – Part II: Personal Data Protection, the Dubai Data Protection Law No. 5 of 2020, the Federal Decree-Law No. 45 of 2021 (PDPL), and the General Data Protection Regulation (GDPR), where applicable.

I. Strictly Necessary Cookies

  • pll_language – Enables multilingual functionality on our Website to provide you with language options.
  • cc_cookie – Stores your cookie preference settings to ensure compliance with applicable consent requirements.

II. Optional Cookies Placed by Third-Party Services

Analytics Cookies

  • Google Analytics – _ga – Used to track website traffic and distinguish one visitor from another, enabling Pitex to analyze site usage patterns. These cookies are only set with your explicit consent in accordance with VARA and GDPR requirements.

Other Cookies

  • VISITOR_INFO1_LIVE (YouTube) – Estimates the user’s bandwidth on pages with integrated YouTube videos. YouTube cookies are only placed when videos are available and played.
  • GPS (YouTube) – Stores location data related to YouTube video usage.
  • YSC (YouTube) – Stores and tracks user interaction with YouTube video content.

Note: Third-party cookies are set only when the relevant service is used and, where required, after you have provided consent. All such cookies are subject to contractual safeguards with the service provider, in accordance with VARA’s Third-Party Risk Management provisions and applicable cross-border data transfer restrictions.

6. HOW LONG DO COOKIES LAST?

In compliance with the VARA Rulebook – Part II: Personal Data Protection, the Dubai Data Protection Law No. 5 of 2020, the Federal Decree-Law No. 45 of 2021 (PDPL), and the General Data Protection Regulation (GDPR), Pitex retains cookies only for as long as necessary to fulfil their purpose.

  • Session Cookies – These cookies are temporary and last only for the duration of your online session. They are automatically deleted from your device when you close your browser.
  • Persistent Cookies – These cookies remain on your device after you close your browser and last for the time period specified in the cookie settings (but never longer than 13 months, in accordance with GDPR and PDPL requirements). Persistent cookies help track how visitors navigate the Website and assist us in improving the user experience.

Note: Where cookies collect Personal Data, their retention period will also comply with VARA’s data minimisation and record-keeping principles.

7. HOW YOU CAN CHANGE YOUR COOKIE SETTINGS, INCLUDING OPTING OUT

In line with the VARA Rulebook – Part II: Personal Data Protection, the Dubai Data Protection Law No. 5 of 2020, the Federal Decree-Law No. 45 of 2021 (PDPL), and the General Data Protection Regulation (GDPR), Pitex provides you with full control over your cookie preferences (except for strictly necessary cookies).

You may refuse the use of cookies (other than strictly necessary ones) and/or adjust your cookie consent at any time by accessing the Cookie Preferences link available at the bottom of our Website. Any withdrawal or modification of consent will apply going forward and will not affect the lawfulness of processing based on consent given prior to its withdrawal.

This Cookie Policy is effective as of [Insert Effective Date] and forms an integral part of our Privacy Policy.

Please note that we may update this Cookie Policy from time to time to reflect, for example:

  • Changes to the cookies we use,
  • Operational adjustments to our services, or
  • Updates required to comply with new legal or regulatory requirements, including those issued by VARA.

We encourage you to re-visit this Cookie Policy regularly to remain informed about our use of cookies and related technologies.